CAREERS, INTERNSHIPS and VOLUNTEERING

Chief of Curatorial Affairs

Department: Curatorial
Reports to: Director/CEO
Compensation: Salary is $120,000.  Comprehensive and competitive benefits package with commitment to salary equity.

The Position
The Chief of Curatorial Affairs (CCA) is responsible for the overall management of NRM’s collections, exhibition program and related curatorial activities. As a member of the NRM leadership team, the CCA shares accountability for the planning, priority-setting, integration, and stewardship of a forward-looking, mission-driven, and financially sustainable institution. The CCA oversees planning, administration, and operations in the following areas: curatorial, conservation, registration, collections (Rockwell and illustration art), archive, Rockwell Studio, illustration library, exhibitions, exhibition design, and manages a professional staff of 7 plus contracted specialists.

The CCA plays a lead role in developing and implementing curatorial strategy and vision for the institution, working in close collaboration with the Director/CEO, Chief Operation Officer, Chief Curator/Rockwell Center Senior Scholar, and other members of the senior leadership team. The CCA is responsible for the strategic planning, coordination, and implementation of the Museum’s long-range exhibition schedule and traveling exhibition program. Additionally, the CCA oversees the permanent collection gallery displays, including all major reinstallations and gallery rotations. They ensure that the planning, scheduling, and coordination of special exhibitions and permanent collection displays align with and support institutional strategies and priorities and deliver an outstanding visitor experience. CCA keeps team members and colleagues across the Museum informed about division plans, schedules, activities, as well as key management and institutional initiatives.

The CCA builds upon NRM’s world-renowned Norman Rockwell, illustration, archive, and digital image collections, and artist’s Studio, through strategic acquisitions, and intentional, systematic collections care and management. They recommend and approve collections management policies and procedures, oversee NRM’s collections management system, on-site and off-site storage, as well as manage requests for loans, etc. The CCA provides overall guidance on legal, IP, and policy issues related to collections for the Museum and maintains contacts with peers in the museum field to keep abreast of best practices and current issues and brings this information to NRM.

Essential Duties and Responsibilities

• With input from the Director/CEO, the CCA leads the Curatorial Affairs Division and supervises the Exhibitions and Collections and Curatorial departments with ongoing direction, support, and guidance. Mentors and develops a team of professionals, encouraging staff to grow professionally and intellectually. Hires curatorial team staff, establishes short and long-term goals, and evaluates staff performance. Fosters a culture of collaboration and accountability in the
• Division that leads to productive communication and aligns the work of Curatorial Affairs with others across the Museum, creating and delivering on institutional shared goals and timelines.
• Effectively manages the development and implementation of a long-range exhibition schedule, gallery installation, and touring program to achieve institutional goals. Ensures overall programming is diverse and balanced, reflects and appeals to all audiences and meets the Museum’s attendance objectives and forecasts.
• Ensures that exhibitions and gallery installation continue to reflect the high standards of the Museum and facilitate a meaningful experience for our visitors.
• With Chief Financial Officer, develops and monitors curatorial and exhibitions budgets and reviews exhibition contracts, agreements, and other administrative documents.
• Has oversight of touring exhibitions and loans program that optimize and reinforces the reputational, financial, and scholarship goals of the Museum.
• Works with curators and collections managers to determine priorities for conservation and treatment based on the varying needs of exhibitions, loans, gifts of art, gallery reinstallations, renovations, and permanent collections projects.
• Works closely with curatorial managers, and executive team leaders to ensure that day-to-day operations in each respective area are functioning effectively and meeting budget expectations.
• Responsible for effective deployment, utilization, and upgrading of digital collections systems and digital project management tools.
• Leads development of a shared and integrated institutional approach to content creation, exhibitions, and gallery installations, which reflect the history of our nation, Norman Rockwell, and the illustration collections in the context of the issues of our times.
• Works closely with colleagues across the institution, particularly with the Interpretation staff on matters of accuracy of texts, labels, and other interpretive materials and programming that ensures accessibility, audience engagement and balance of internal and external voices.
• Works closely with the Museum’s development team to advocate for funds that support a variety of initiatives, including exhibition sponsorship, endowment, and naming opportunities. Responsible for implementing funder expectations and obligations related to curatorial project agreements.
• Works with the Chief Operating/Chief Financial Officer, the Director of Collections and Exhibitions, to ensure the safekeeping of the collection while developing and providing for cost-effective measures for on/off -site collections management and storage.
• Attends meetings of the Board of Trustees and Board committees; serves as the staff liaison to the Curatorial Affairs Committee.
• Serves as a key contributor and leads curatorial planning on all campus and capital initiatives.
• Stays abreast of latest and innovative museum trends, including proposing financial strategies that meet budgetary expectations.
• Performs other duties as required.

Qualifications, Skills, and Characteristics
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.  The requirements listed below are representative of the knowledge, skill, and/or ability required.

• Advanced education in Art History, American Studies, Visual or Popular Culture, or related cultural non-profit discipline.
• Ten plus years related experience managing curatorial, conservation, exhibitions and operational functions in a complex art museum environment.
• A creative and strategic thinker who contributes fresh and innovative ideas, while possessing strong operational and project management abilities. Able to prioritize and apply granular and practical solutions, including aligning financial resources.
• Strong leadership skills with experience in hiring, coaching, mentoring, motivating, and evaluating employee performance as well as addressing employee issues when necessary.
• Practices, encourages, and inspires a team spirit that taps into individual talent and vision. Is a unifier with excellent relationship management skills.
• Performs well under pressure, while maintaining the Museum’s high standards.
• Experience with tech and collections management systems
• A successful track record developing and stewarding donor relationships that support the Museum’s fundraising goals.
• Demonstrated commitment to cultivating a productive, inclusive, and accountable to developing a productive and accountable workplace culture that illuminates the Museum’s mission to illuminate the power of American illustration art to reflect and shape society and to advance the enduring values of kindness, respect, and social equity portrayed by Norman Rockwell.
• Solid budget, project management, financial planning, integration, technology platforms, and priority-setting skills.
• Outstanding verbal and written communications with the ability to effectively communicate with a wide range of constituencies.
• Demonstrated strategic knowledge and related experience that will optimize and translate the values of the Museum in its work.
• Must exercise discretion in handling sensitive and confidential information.

Organizational Culture
We are a welcoming, high production, national art museum that values kindness, respect, equity, agility, and innovation. The organizational dress code is artful business casual, occasional event and business attire, in a setting surrounded by inspiring art, beautiful landscape and gardens, and historical architecture.

Application: Submit email with letter of interest and resume to Employment@nrm.org; Tiffani Thomas-Silverman, Director of People and Culture, P.O. Box 308, Stockbridge, MA 01262, 413-931-2228.

Development Communications Manager
Department: Development
Reports to: Chief Philanthropy Officer (CPO)

The Position
The Development Communications Manager (DCM) is responsible for developing and implementing strategies to cultivate and steward museum donors and members.

Responsibilities:

• Collaborate with the Chief Philanthropy Officer (CPO) and Chief Marketing Officer to ensure alignment between development, communications, and marketing strategies, leveraging each department’s strengths to maximize impact.
• Develop integrated fundraising, communications, and marketing campaigns that effectively engage target audiences and achieve fundraising goals.
• Partner with membership and data manager to leverage patron insights and analytics to inform development and communications strategies, ensuring that messaging resonates with key donor segments and stakeholders.
• Work with development team to integrate fundraising appeals, membership promotions, and other development initiatives into the museum’s digital marketing channels, optimizing online engagement and donor conversion.
• Collaborate with the CPO to plan and promote special events, leveraging marketing expertise to drive attendance, generate excitement, and enhance the donor experience.
• Activate corporate sponsorships and partnerships, ensuring that sponsors receive meaningful recognition and exposure across marketing and communication channels.
• Foster collaboration and communication between the development and marketing teams, and throughout the museum, facilitating cross-departmental projects and initiatives that drive organizational success.
• Stay informed about industry trends and best practices in development and marketing.

Equity Goals:
Works effectively with colleagues, vendors, and all constituents across group identities. Takes part in continuing learning opportunities to create a welcoming environment and support the mission of NRM.

Qualifications:

• Team player comfortable with direct fundraising responsibilities.
• Facility with various technology such as CRM, AI tools, and project management software.
• Ability to write in a range of voices for multiple audiences.

Experience and Education:

• Bachelor’s degree from four-year college or university; or three to five years related experience and or/training; or equivalent combination of education and experience.

Measurement of Success:

• Meeting or exceeding individual and department annual contributed income revenue goals.
• Delivery of mission-centric, inspiring, persuasive and accurate material in a timely manner.
• Successful management of stewardship and cultivation activities with membership and data manager.
• Excellent stewardship of funders.

Salary: $60-65K. 

Application: Submit email with letter of interest and resume to Employment@nrm.org; Tiffani Thomas-Silverman, Director of People and Culture, P.O. Box 308, Stockbridge, MA 01262, 413-931-2228.

Museum Security Officer (Saturdays and Sundays)
Department:  Security
Reports to:  Security & Safety Manager
Hourly Wage: $19-20
Grade:  8

The Position
Performs responsible and professional security work relative to the safekeeping of the Norman Rockwell Museum, its property, exhibitions, collections, visitors, and staff.

Responsibilities:

• Creates friendly, safe, and welcoming environment for Museum visitors, staff and patrons.
• Watches for and reports irregularities, such as fire hazards, leaking pipes, unsecured windows and doors.
• Redirects infractions such as bringing unauthorized items into the museum, touching artwork, or violations of other museum rules.
• Continually patrols the museum, ensuring museum security protocols, protecting the building and its contents from potential losses, theft or vandalism.
• Engages with staff and visitors, answering general questions, etc.
• Provides crowd control and security for major museum events or programs as scheduled.
• Handles emergencies, reporting to the appropriate personnel or safety officials. Provides first aid and CPR as needed.
• Cooperates with police, fire and other authorities in resolving issues affecting the Museum.
• Assists in monitoring security video surveillance system.
• Assists facilities in pre-event setup, after event cleanup and removal of equipment.
• Oversees objects, assets, and equipment safety and security.
• Participates in ongoing emergency, health and safety training, and anti-bias awareness education.
  • Provides excellent customer service and assists visitors and patrons by providing directions to various parts of the building or grounds.
  • Demonstrates awareness and sensitivity to unconscious cultural or racial bias as relates to visitor identity groups.
  • Supports all safety protocols as required.
  • May perform custodial duties, as needed.

Qualifications: Must have strong verbal communication skills and commitment to excellent customer service.  Ability to navigate inclement weather conditions to ensure security of the Museum galleries and to work under high public demand. Must be able to deal effectively and courteously with associates and the general public; present an overall professional image; perform the essential functions of the position.

Computer Literacy and Technology Skills
All positions at NRM require some use of technology and staff are expected to be comfortable within an information technology environment. Knowledge and skills for basic use of computer hardware, software, email and the Internet enhances efficiency, workflow and overall experience within the workplace.

Job-specific equity goals: Equity Analysis and Practice
You are consistent and intentional in your interactions and are aware of your group identities and how they have shaped your life and experiences at work and may influence your guest interactions. You bring experience and skills for working effectively with colleagues across group identities and take part in continuing learning opportunities to create welcoming experiences and foster a sense of belonging for colleagues and guests.

Physical Requirements: 
May be subjected to long periods of standing or walking.  Performs bending, kneeling, pushing and pulling up to 25 pounds; ability to visually observe and monitor Museum building, grounds, security cameras and other related equipment.

Application: Submit email with letter of interest and resume to Employment@nrm.org; Tiffani Thomas-Silverman, Director of People and Culture, P.O. Box 308, Stockbridge, MA 01262, 413-931-2228.